Refund Policy

At TheChudi, we are committed to ensuring your satisfaction with every purchase. If, for any reason, you are not entirely satisfied with your purchase, we are here to assist you. Please review our refund policy below:

1. Eligibility for Refunds

• You may be eligible for a refund if you meet one or more of the following criteria:
  • You received a damaged or defective product.
  • You received the wrong product.
  • The product does not match the description on our website.

2. Refund Process

• To request a refund, please contact our customer support team within 3 Days of receiving your order. You can reach us at [customer support phone number 8838319743].
• Provide your order number, a description of the issue, and any supporting documentation, such as photos of damaged items.
• Our customer support team will assess your request and guide you through the return and refund process.

3. Return and Shipping Instructions

• If a return is required, our team will provide you the return address and shipping details.
• Please ensure that the product is securely packaged and clearly your order details.

4. Inspection and Verification

• Once we receive the returned item, our team will inspect and verify the condition and authenticity of the product.
• Refunds will be processed only after a successful inspection.

5. Refund Options

• Full refund of the purchase price, including shipping costs (if applicable).
• Replacement of the damaged or incorrect item.

6. Refund Timeframe

• Refunds will be processed within [2-3 Days] of receiving the returned item and completing the inspection.

7. Contact Us

• For any questions, concerns, or refund requests, please feel free to contact our customer support team at [customer support phone number 8838319743].

We are committed to ensuring that you have a positive shopping experience with us. Our refund policy is designed to provide a fair and efficient resolution to any issues you may encounter with your purchase.